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WellMeds COVID-19 vaccination hotline reopening, more doses coming to San Antonio – mySA

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Jan 16, 2021

WellMed’s hotline for COVID-19 vaccinations will reopen on Saturday to schedule 9,000 more appointments.

The additional doses were allocated to WellMed’s two sites on the South and West sides by the Texas Department of State Health Services. The hotline, which can be reached at 833-968-1745, will be open from 8 a.m. to 8 p.m. daily until slots are filled to register residents to receive the Moderna vaccine.

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Appointments are necessary and will be available for the Elvira Cisneros Senior Community Center and the Alicia Trevino Lopez Senior One-Stop Center.

The Alamodome also received 9,000 more doses and will start scheduling appointments on a rolling basis, to not overwhelm the system. Approximately two thousand slots for Monday will open on Friday, another 2,000 for Tuesday will open on Saturday and so on. Registration will be available online here or by calling 311 and selecting option 8.

Those currently eligible to receive the vaccine are healthcare workers, anyone 65 and older or adults 18 and older with chronic health conditions, per state guidelines.

WellMed’s system for appointments is conducting entirely by phone. WellMedi is asking for the patience and persistence of the public in calling for an appointment. The hotline received more than 7.9 million calls since Jan. 9, for the first round of mass vaccinations at the site, according to a news release. Callers will know if the line is overwhelmed if they hear “The line you are trying to reach is out of service” or “All circuits are busy. Please try your call later.”

In Bexar County, 52,910 have been partially vaccinated, meaning they’ve received the first injection and are waiting on the second. Another 12,105 of San Antonio’s 1,541,803 have completed the process and are fully vaccinated, according to the San Antonio Express-News vaccine tracker.

Madalyn Mendoza covers news and puro pop culture for MySA.com | mmendoza@mysa.com | @maddyskye

 

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